Customers have the legal right to cancel their order within 14 days of delivery. You are entitled to a refund if you are not satisfied with your goods.Your items should be unused in a sellable condition and in all its original packaging. The only items we do not accept for returns are earrings, due to hygienic reasons.
Your refund will be paid back by the method you paid for your goods on the receipt of your returned item/order. This may take up to two weeks from the date you mailed your return. We will normally refund you immediately once Amari-ace receives your returned goods. Note card refund can take up to 10 days to appear in your account once we receive your returned item/s.
Your jewellery are supplied in packages (box or organza bags) to preserve your jewellery. If returning your product please return in original packaging.
Buyer must pay for the return postage.
Another good method of payment, despite taking card payment is bank transfer. Just telephone to place your order and Amari-Ace account details will be given so you can make the payment for the value of your order, then your order can be delivered. Orders are normally take 3-5 day normally, but some cases your order can arrive within 2 days (48hours) once in stock.
Delivery of all jewellery will take up to 3-5 days to arrive .
Accessories such as bags could take up to 7-10 days to arrive, as our bags are delivered straight from our suppliers in Italy.. You will receive an email when your order is being dispatched.
Any complaints should be sent to: